Gala Casino
At a Glance
Welcome Bonus: Welcome Bonus: 100% up to £200 First Deposit Bonus
Software: Playtech
Instant Play: Yes
Live Casino: Yes
Number of Games: 160
Also Available: Poker
Download and Registration
Those who aren't fans of downloading additional software onto their computers will be pleased to know that Gala Casinos doesn't require you to do that to be able to play their extensive list of games.
Gala is all about instant play, which requires the necessary flash software, but it enables you to get started right away.
All Gala Casinos require of a new member is to set up an account. The process of entering all the relevant information - name, age, player name etc - took no longer than a couple of minutes and I was good to go.
New Member Incentives
Now a fully fledged member of Gala Casino it was time to start playing. Gala offers new members a very attractive welcome bonus package worth up to £150.
New members can initially choose one of three £50 bonus options - blackjack, roulette or slots - and these can be used on any game within their respective genres.
To receive the full £50 a player must deposit that amount. Should a player deposit £10 they will receive a £10 bonus.
Each bonus has a number of wager requirements that must be met within 30 days and once they are the bonus will be added as cash into a players account.
Once the bonus has been paid out a new member can then make another deposit while quoting the bonus code of one of the remaining two bonuses to receive another potential £50.
I deposited £50 and after I met the caveats, my bonus was paid into my account.
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Game Variety and Gameplay
Gala Casinos has more than 200 games at its disposal so members will never be short of something that appeals to them.
It is home to the latest games and new games are added constantly.
The games are divided into the following categories: roulette, card games, video poker, arcade and slots and each category has a variety of different games within it. Under the card games category, for example, there are three different types of blackjack.
All the classic casino games are at Gala Casinos and fans of slots will find a healthy selection including three with mega jackpots.
All the games look good, sound good and run smoothly which adds to the Gala Casinos experience, plus there are also some casino-like background noises which gives the games a touch of realism.
In addition to the regular games, Gala Casinos also offers 'live' gaming. Players can opt to play blackjack, roulette or Baccarat with real life croupiers and dealers.
Deposit and Withdrawal Options
Members new and old have a number of options when it comes to depositing funds into their accounts.
Funds can be deposited either via debit cards like maestro and solo, Visa and Mastercard credit cards, E-wallets such as paypal and moneybookers or bank wires.
The minimum deposit is £5 and most of the methods are instant but others take a little while longer.
When it comes to withdrawing funds, players can use the same methods to withdraw with the exception of Mastercards. In the event that a Mastercard was used to deposit funds, a cheque will be sent to the player's address.
Customer Service and Support
Gala has a comprehensive customer support set up. The beauty of Gala is that is that it's so well run and works so smoothly it's unlikely that you'll ever have a problem.
For those who do have any issues or simply any inquiries then they can call for free if based within the UK or can email, e-message or fax Gala Casinos.
Naturally the phone option is the fastest but Gala Casinos promise to respond to any inquires as fast as possible.
Gala's customer service department is open Monday to Sunday from 7am until 11pm.
Promotions and Loyalty Programs
Gala Casinos have a long list of ever changing promotions. These include cash back on casinos and games during the current month, game specific bonuses and general casino promotions.
There is also a VIP Loyalty Club, which is only accessible by invite only. Members of the VIP Loyalty Club receive a number of other benefits from Gala Casinos including bespoke promotions, loyalty cash back on a weekly basis, casino and poker holidays and priority customer service.
